Support Center | PriceONN

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What is PriceONN and how does it work?
General

PriceONN is an AI-powered financial analysis platform. It helps you perform technical analysis in forex, cryptocurrency, commodity, and stock markets, track price movements, and make smart investment decisions. The platform offers real-time data, advanced charting tools, and AI-based predictions.

What can I do with the free plan?
Billing

With the free plan, you can access basic charting tools, limited symbol tracking, and daily market summaries. For advanced AI analysis, unlimited symbol tracking, and premium features, you can upgrade to Pro or Elite plans.

I forgot my password, what should I do?
Account

Click the "Forgot Password" link on the login page. Enter your email address and a password reset link will be sent to you. The link is valid for 24 hours. If you did not receive the email, check your spam folder or contact our support team.

How can I cancel my subscription?
Billing

You can cancel your subscription at any time from Dashboard > Settings > Subscription. After cancellation, you can continue using premium features until the end of the current period. For detailed information about our refund policy, please review our terms of service.

Is there a mobile app available?
Technical

Yes! The PriceONN mobile app is available on iOS and Android platforms. Additionally, since our website is fully responsive, you can access all features from your mobile browser. With PWA support, you can add it to your home screen and use it like an app.

Is my data secure?
Technical

Absolutely! All your data is protected with SSL/TLS encryption. We have GDPR compliant data policies. Your passwords are hashed with bcrypt algorithm and never stored in plain text. Two-factor authentication (2FA) option is also available.

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