Frequently Asked Questions

PriceONN is a real-time market data platform that provides traders with direct access to live prices, charts, and analysis tools for forex, crypto, stocks, and more. Our infrastructure connects directly to major liquidity providers for industry-leading low latency.

Click the "Sign Up" button on the homepage, enter your email address, and follow the verification steps. You can also sign up using your Google account for faster registration. You can start with our free plan immediately.

Yes! Our free plan is available forever with no time limitation. It includes basic charting, limited symbol access, and community features. All paid plans come with a 14-day free trial with no credit card required.

Yes, PriceONN has a fully responsive web design that works on all devices. We also have native mobile apps for iOS and Android available on the App Store and Google Play.

We cover forex (50+ pairs including majors, minors, and exotics), cryptocurrencies (100+ coins), precious metals (gold, silver, platinum), major stock indices (S&P 500, NASDAQ, DAX, etc.), commodities (oil, natural gas, agricultural), and more. Our coverage is constantly expanding.

Our infrastructure delivers data with industry-leading low latency through 24 price feed servers distributed across 6 global regions (Europe, US, and Asia). Pro and Enterprise users get real-time data with no artificial delays.

Market Compass is our AI-powered tool that analyzes market sentiment and provides daily directional insights based on technical indicators, price action patterns, and market correlations. Available for Pro and Enterprise users.

We offer 50+ technical indicators including Moving Averages (SMA, EMA, WMA), RSI, MACD, Bollinger Bands, Stochastic, Ichimoku Cloud, Fibonacci retracements, and many more. Professional drawing tools are also included.

Yes, all your drawings, annotations, and analysis are automatically saved to your account and synced across all your devices. You can also share your analysis with the community.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise accounts. All payments are processed securely through Stripe with PCI DSS compliance.

Yes, you can cancel your subscription at any time from your dashboard settings. After cancellation, you'll continue to have full access until the end of your current billing period.

We offer a 30-day money-back guarantee for first-time subscribers. If you're not satisfied within the first 30 days, contact our support team for a full refund.

Absolutely. All payments are encrypted with SSL and processed through Stripe, a PCI DSS Level 1 certified payment processor. We never store your full credit card details on our servers.

You can reach us via email at [email protected], through our Telegram group, or via the contact form on our website. Pro and Enterprise users get priority support with faster response times.

Yes, we offer RESTful and WebSocket APIs for programmatic access to market data. API access is available for Pro and Enterprise users. Check our API documentation for integration guides and endpoints.

Email support is available 24/7. Our live chat support operates during market hours (Sunday 22:00 - Friday 22:00 UTC). Pro and Enterprise plans include priority support and dedicated phone line.

PriceONN works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of Chrome or Firefox.